Cookie Policy

Understanding Our Use of Cookies

Last Updated: July 26, 2026

This Cookie Policy explains what cookies are, how Dropoint uses them on our website and platform, and the choices you have regarding their use. It should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your device and remember information about your visit, such as your preferences and how you interact with our pages. We also use similar technologies, including web beacons, pixels, and local storage, which we collectively refer to as "cookies" in this policy.

Types of cookies by duration:

• Session Cookies: Temporary cookies that are erased when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them

2. Categories of Cookies We Use

• Essential Cookies: Necessary for our website and platform to function, such as keeping you logged in, processing orders, and enabling secure checkout. These cannot be disabled without affecting core functionality.
• Performance & Analytics Cookies: Help us understand how visitors use our website (e.g. pages viewed, time on site) so we can improve performance and user experience.
• Functionality Cookies: Remember your preferences and settings, such as your delivery address or language, for a more personalized experience.
• Advertising & Targeting Cookies: Used to deliver relevant ads and measure the effectiveness of our marketing campaigns, based on your browsing behavior.

3. Third-Party Cookies

Some cookies on our website are placed by trusted third parties, such as analytics providers (e.g. Google Analytics), payment processors, and social media platforms. These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies, and we encourage you to review the relevant third party's cookie and privacy policies.

4. How to Manage or Disable Cookies

You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your experience and parts of our website may no longer function fully.

• Browser Settings: Most browsers let you refuse or delete cookies. Check the "Help," "Tools," or "Settings" menu of your browser (Chrome, Safari, Firefox, Edge) for instructions.
• Cookie Consent Banner: When you first visit our website, you can choose which non-essential cookie categories to accept via our cookie consent banner.
• Mobile Devices: You can manage tracking preferences through your device's privacy settings (e.g. "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
• Analytics Opt-Out: You may opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

5. Your Consent

By continuing to use our website with cookies enabled in your browser, you consent to our use of cookies as described in this policy. You may withdraw your consent at any time by adjusting your browser or device settings, or by clearing your cookies.

6. Cookies & Your Personal Data

Information collected through cookies may be linked to personal data we hold about you, such as your account or order details. Any such information is handled in accordance with our Privacy Policy and applicable Kenyan data protection law.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns about our use of cookies:

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