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Courier Services

Courier services in Nairobi you can hold accountable.

One vetted courier network for documents, parcels and retail items with a price you see up front and tracking the whole way.

A courier service is only as good as the person carrying the package. Every courier on the Dropoint network is vetted and accountable for the job they accept, whether it's a single envelope crossing the CBD or a parcel going out to Karen.

Dropoint's courier service is built around same-day turnaround, there's no multi-day economy tier, because the point of using a courier instead of the post is speed. You get a price before dispatch, live tracking once the courier is on the way, and confirmation once the handover happens.

Vetted couriers

Every runner is vetted and accountable for the job they accept.

Documents to retail items

Envelopes, parcels, retail stock and personal goods matched to the right vehicle.

Transparent pricing

Clear, competitive pricing quoted up front, with no hidden fees.

Who it's for

Built for these situations.

  • Anyone sending a document, parcel or retail item across Nairobi
  • Shops that need occasional one-off courier runs alongside their regular dispatch
  • Businesses that want a scheduled, recurring courier arrangement

FAQs

Common questions.

What items can I send with a courier?

Documents, parcels, retail items and personal goods. For fragile or special items, select the appropriate delivery method when you place the order.

How do I pay for a courier delivery?

Payments are made securely through the Dropoint app. Supported payment options are displayed during checkout.

Can a business set up recurring courier runs?

Yes. Businesses can arrange scheduled and recurring pickup windows with bulk dispatch and a single consolidated view, see Business Deliveries for details.

Book a courier.

See the price, confirm the order, and track it from pickup to your recipient's door.